FIG. 01 — FULFILLMENT NETWORK / REV 2026

Your stock. Your customers.
We handle everything between.

Storage, picking, delivery, returns and COD reconciliation — one connected system, visible end to end.

0
PARCELS/WK
0
INV. ACCURACY
0
COD RECONCILED
00 — SUPPLIER 01 — RECEIVING (GRN) 02 — STORAGE 03 — PICK & PACK 04 — DISPATCH BAY 05 — COURIER 06 — DOORSTEP COD ₨ → RECONCILED RETURNS ↺ 4PL.GLOBAL OS SCALE 1:200 · EVERY MOVEMENT LOGGED N↑4PL-BP-001
INVENTORY_LEDGER◈SMART_RESERVATIONS◈BARCODE_CONTROL◈ORDER_ROUTING◈SPLIT_FULFILLMENT◈STOREFRONT_SYNC◈API_FIRST◈AI_ROUTE_OPTIMIZER◈AGENT_SUPPORT_24/7◈
INVENTORY_LEDGER◈SMART_RESERVATIONS◈BARCODE_CONTROL◈ORDER_ROUTING◈SPLIT_FULFILLMENT◈STOREFRONT_SYNC◈API_FIRST◈AI_ROUTE_OPTIMIZER◈AGENT_SUPPORT_24/7◈
FIG. 02 — WHAT THE SYSTEM TAKES OFF YOUR PLATE

Five subsystems. One operating platform.

Your stock
Received, counted, recorded — stored across the network.
MOD_01 / STORAGE
Your orders
Every channel flows into one fulfilment workflow.
MOD_02 / ORDERS
Your parcels
Picked, scanned, packed and handed to couriers.
MOD_03 / DISPATCH
Your cash
COD tracked as receivables, reconciled to the rupee.
MOD_04 / COD
Your customers
Status updates from order placed to delivered.
MOD_05 / TRACKING
FIG. 03 — PROCESS FLOW / SCROLL TO TRACE

Supplier → doorstep,
traced end to end.

01STEP_RECEIVING
Send us your stock

Tell us what's arriving and send products to a partner fulfillment location. Inventory is received, counted, recorded and stored — visible from your dashboard.

02STEP_SELLING
Keep selling normally

Orders flow into 4PL.GLOBAL from your online store, marketplace, system or through our API. You continue running your business as usual.

03STEP_FULFILMENT
We pick, pack and dispatch

The fulfillment team finds the products, scans them, packs the parcel and prepares it for collection. The right delivery partner takes it to your customer.

04STEP_CLOSING
We close the loop

Delivery status returns to the platform. Inventory updates, returns are processed, COD is tracked, charges calculated. You see the entire operation from one place.

FIG. 04 — CASH SIGNAL MONITOR

COD without the spreadsheet.

Every delivered COD parcel becomes an expected receivable. Courier statements reconcile against expected collections — amount expected, collected, received, outstanding, short-paid, aging.

> KNOW WHERE YOUR MONEY IS_

COD_RECEIVABLES.LOG● LIVE
EXPECTED
LKR 0
COLLECTED
LKR 0
RECEIVED
LKR 0
OUTSTANDING
LKR 0
AI CORE MANUAL — 9 STOPS AI ROUTE — 4 STOPS AB −32% PICK DISTANCE +18% DISPATCH / HR RECALCULATED HOURLY
FIG. 05 — AI OPTIMIZATION CORE

The network thinks ahead.

Behind every parcel is an AI engine optimizing the work itself — where stock sits, which location fulfils, what order the picker walks, which courier carries.

ROUTINGevery order assigned to the best location by stock, distance and courier performance.
PICK_PATHSpick sequences reordered to cut walking distance on the warehouse floor.
FORECASTdemand predicted per product, so stock waits where tomorrow's orders will happen.
ALERTSanomalies in COD, returns and delivery delays flagged before they cost money.
FIG. 06 — AI SUPPORT AGENTS

Customers ask.
The network answers.

Every order carries live telemetry — so when a customer asks "where is my parcel?", an AI agent replies instantly with real status from the network, not a canned line.

STATUSlive tracking, ETA and COD amount for any order — answered 24/7.
ACTIONSreschedule delivery, update the address, switch COD to prepaid, start a return.
LANGUAGESinhala, Tamil or English — the agent speaks like your customer does.
HANDOFFanything unusual escalates to your team with the full conversation attached.
4PL_AGENT // LIVE ORDER DESK● ONLINE
where is my order 88104?
ORD-88104 — LIVE STATUS
RECEIVED  ✓  06 AUG 10:12 PACKED    ✓  07 AUG 09:41 IN TRANSIT ●  KADAWATHA HUB ETA       →  TODAY 4–6 PM
COD DUE — LKR 4,850
can i pay by card instead?
Done — COD switched to a prepaid link. The rider has been notified. ✓
> ASK ABOUT YOUR ORDER▮
4PL.GLOBAL CORE MerchORDERS WHCAPACITY CourierVOLUME TransitLINE-HAUL
FIG. 07 — NETWORK TOPOLOGY

One network. Multiple opportunities.

MERCHANTSget infrastructure — warehousing and fulfilment without building it.
WAREHOUSESget business — revenue from capacity and operational services.
COURIERSget volume — structured shipment flows, labels, tracking, COD.
TRANSPORTget movements — scheduled transfers across the network.
JOIN_THE_NETWORK →
FIG. 08 — YOUR MOVE

Stop packing orders.
Start growing.

Tell us roughly how many products and orders you handle — we'll spec the right fulfillment setup for your business.